Privacy Policy

1Introduction

APIAppServices ("we", "our", "us"), a unit of Tetri Devi Foundation, operates the website apiappservices.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, client dashboard, and API services.

2Information We Collect

• Account information — name, email address, phone number, and company name provided during registration.
• Billing information — invoice and payment records. Card details are processed by our payment gateway (Razorpay) and are never stored on our servers.
• Service usage data — API request counts, timestamps, and service status used for billing and monitoring.
• Communication — messages exchanged with our support team via the dashboard or contact form.
• Technical data — IP address, browser type, and cookies necessary for login sessions and security.

3How We Use Your Information

• To provide, manage, and bill the services you request.
• To generate monthly invoices and send payment, due-date, and service notifications.
• To respond to support requests and communicate service updates.
• To secure our platform, prevent fraud, and comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4API Data

Content sent through our API services (such as email bodies, SMS messages, or geocoding queries) is forwarded to the relevant upstream provider (e.g. Google, Twilio, SendGrid) solely to fulfil your request. We do not use this content for any other purpose. Provider credentials configured for your account are stored using AES-256 encryption.

5Payments

Online payments are processed by Razorpay. When you pay an invoice, your card/UPI details are handled directly by Razorpay under their own privacy policy. We only receive a payment confirmation reference (payment ID and order ID) for reconciliation.

6Cookies

We use essential cookies for login sessions and CSRF protection. We do not use third-party advertising or tracking cookies.

7Data Retention

Account and billing records are retained for as long as your account is active and thereafter as required for tax and accounting compliance. You may request deletion of your account by contacting us; certain invoice records may be retained where required by law.

8Data Security

We use industry-standard measures including encrypted credential storage (AES-256), hashed passwords, HTTPS transport, and role-based access control. No method of transmission over the internet is 100% secure, but we work to protect your information using commercially acceptable practices.

9Your Rights

• Access and update your account information from your dashboard.
• Request a copy or deletion of your personal data.
• Opt out of non-essential communications.

10Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated "Last updated" date.

11Contact Us

For any privacy-related questions, contact us at admin@apiappservices.com or via our contact form.